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REFUND POLICY
Shop with confidence.
ELIGIBLE
Items with an issue may be eligible for a return, exchange or refund.
NOT ELIGIBLE
Personalized or used items may not be eligible for return or exchange.
NEED HELP?
We're here to help with your order. Contact us and we'll assist you.
OUR REFUND & EXCHANGE POLICY
WRONG ITEM/ SIZE RECIEVED
If we sent you the wrong item or size. you'll be eligible for a replacement or refund.
DAMAGED/DEFECTIVE ITEM
If your item arrives damaged or has a manufacturing fault, you'll be eligible for a replacement or refund.
PERSONALISED ITEMS
Jerseys customized with nameset or patches cannot be refunded or replaced, unless the item is damaged or we made an error with your customized order.
TIMEFRAME
All replacement or refund requests must be made within 7 days of receiving your order
HOW TO REQUEST A RETURN OR REFUND
01
CONTACT US
Contact Jersique within 7 days of receiving your order.
02
SEND DETAILS
Provide your order number, reason for the request and photos where applicable.
03
REVIEW
We'll review your request and get back to you with the next steps.
04
RESOLUTION
Once approved and the item is received/verified, we'll arrange the applicable replacement or refund.
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